What a nasty letter for a $16.96 debt!

Posted on February 7, 2008 

What a nasty letter for a $16.96 debt!

A collection agency tried to collect a $16.96 debt with an letter that addressed its recipient with a four-letter word for excrement. “Dear S—,” began the letter attempting to collect from an old record club membership. The word was spelled out in the letter, which arrived in an envelope addressed to “S— Face.”

“I’ve never seen anything quite so brazen,” said attorney Kenneth Hiller.

Nationwide President Phillip McGarvey said the October 2007 letter was automatically generated after his company bought about 350,000 Columbia House accounts. “S— Face” is the name under which the account was opened and the way the coupon to start the club was filled out, he said.


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